Product Background
This customer was sourcing from another manufacturer for over 2 years prior to finding Kenvox. During this time, they had a negative experience, wasting a lot of money and time on the design, prototyping, tooling/molds, and mass production. After several back to back delays, the customer realized this manufacturer would not be a good fit. During their search for a new vendor, the customer found Kenvox and immediately decided to move the project to us.
At first, our customer asked to get die-casting molds made for the metal parts followed by anodizing to get a color similar to the iPad. The cost for all the molds came out to 70,000USD. After further review of the project and potential order quantity, Kenvox suggested to switch to CNC machining to save on cost. We then refunded the full 70,000USD to the customer.